Branch Features

Design – Our prototype branch serves members comfortably & efficiently
Location – Convenience is key in this booming growth area
Staff – Meet the service professionals who will open our Manassas branch

Design

Members visiting or conducting transactions at our new Manassas, Virginia branch location will enjoy many special features of our new branch prototype. The entry vestibule leads to a half moon-shaped desk where a greeter will welcome you to the branch and direct you to our teller queue, loan representatives or private member service areas.

A dedicated office for professionals from our subsidiary, Northwest Financial, means there will always be a private room at the ready to discuss your insurance, tax or investment needs in complete confidentiality.

Glass-walled offices bathe the branch in natural light and enhance the ambiance of the spacious member waiting area. Ample seating and plasma televisions allow others to wait for you in comfort as you conduct your NWFCU business.

Our Manassas branch will also introduce new conveniences for those members who need to get in and out quickly and be on their way, including drive-thru banking, a 24-hour drive-thru ATM, cash dispensers, a night depository, and a free coin counting machine. Pneumatic transaction tubes will allow member service representatives to assist members efficiently without ever leaving their desks. Additionally, the branch will feature a state-of-the-art safe deposit box vault.

Location

Situated approximately 33 miles west of Washington, D.C. via I-66, Manassas was once considered the western most edge of the Washington Metropolitan Area for many years. But residential growth and increasing business and retail establishments have made this bedroom community the new focal point of Prince William County.

NWFCU’s Manassas branch, located prominently along the “Liberia Corridor,” will serve members from within the new Shops at Signal Hill plaza, where a variety of eateries, retailers, a grocery store and other merchant services are already under development.

Click here to connect to a map of the surrounding area and crossroads.

Staff

Pattie C., Manager Pattie will be manager of our new Manassas branch. Most recently responsible for our Vienna location, Pattie’s ability to engage, listen and respond to member needs has earned respect and repeat visits from our members, most of whom she knows by name. She has been with NWFCU for more than 20 years in a variety of roles and has developed operational expertise as well as exceptional service skills. Pattie has assembled a team of warm, caring, empathetic people such as herself and promises to deliver personal, attentive service to members visiting our Manassas branch. “In my 23 years with NWFCU, I’ve seen a lot of changes – most notably, our growth to a $1.5 billion financial institution. We’ve worked hard to earn our members’ trust and loyalty, and that tradition will continue in Manassas.”
Colleen T., Assistant Manager Colleen will be assistant manager in Manassas. Since joining NWFCU, Colleen has learned how to key-in on our members’ unique needs and suggest services of benefit to their overall financial health. Most recently a loan officer, Colleen’s enthusiasm for serving members made her a favorite, familiar face at our Vienna branch. Her outgoing personality and friendly nature – along with her expertise – will be a great asset to members visiting our new branch for their daily needs. "I am proud to be a part of NWFCU’s growth into Prince William County. I know we’ll provide the service and financial stability our members need in these turbulent economic times.”
Alex E., Loan Officer Alex has been with NWFCU for more than three years and is well versed in all that our credit union has to offer. He enjoys working one-on-one with members to help them select the right financial products for their needs. As a loan officer, he will help members secure the best loan type and interest rate for their situation. “I look forward to sharing NWFCU’s money-saving benefits with the local Latino community as well.”
Kris P., Loan Officer Kris joined NWFCU eight years ago and has worked in numerous positions, giving him the chance to gain first-hand knowledge of how credit union operations affect our members. Currently a loan officer in our Chantilly branch, Kris will continue to council members visiting our Manassas branch with their lending needs. Kris’ personal service philosophy can be summed up simply: “Members come first.”
Jennifer B., MSR Jennifer came to NWFCU in February 2008 and is currently transitioning from teller to the role of member service representative. Her outgoing personality and sparkling smile will welcome members to the Manassas branch – and her skills in helping our members feel at ease will keep you coming back! “I’m looking forward to serving our local members from our brand new Manassas branch.”
Merlin M., Floater Merlin began her career at NWFCU over two years ago, starting in our Call Center. Moving through different departments, Merlin has worked her way from behind the phone to face-to-face service and is eager to meet the diverse needs of our member-owners. "I try to treat others the way I would like to be treated.”
Alex F., Teller Alex has been a teller at our Vienna branch for almost a year. In that time, she’s learned the ins and outs of delivering prompt service without making members feel rushed. She knows members have a choice of financial institutions and she tries to make every encounter a pleasant one. “I want to make each and every transaction simple, fast and friendly.”
Cheryl S., Teller Cheryl is the newcomer to NWFCU’s Manassas team. She started NWFCU in May of 2008. As a busy wife and mother of two, Cheryl knows what it’s like to juggle work, family and routine errands and strives to conduct members’ transactions quickly. “But I still greet everyone by name…that’s what helps set NWFCU apart from banks!”

Check back to this site throughout the coming weeks to meet more Manassas branch employees. And if you know of someone looking for a career with our organization, direct them to our online employment application*. We are currently seeking service professionals to work as tellers at Manassas and other NWFCU branches, with positions starting at $12.30/hour.

*All positions require U.S. citizenship and a Federal government security clearance. Those with active security clearance are encouraged to apply; NWFCU will sponsor clearance process for qualified applicants. All applicants must pass bondability requirements and will be subject to a credit history check and drug screening in order to determine eligibility for employment with NWFCU.